See “Day-of-Show Ticket Sales” (below), for instructions on how to buy tickets during the four days of the Festival.

Parties (21 & over only): This year, Festival party tickets are not available for advance purchase. Instead, there’s a more convenient at-the-door cover charge of $10 per person at the Café Montmartre.

Student Price: The student discount is available to any student (grade school, high school, college, etc.) with valid, current student ID. Bring your ID to the box office when you place your order. For online orders, we’ll hold your tickets at the Festival Box Office; you must present student ID at time of pickup. Student status is subject to verification.

ORDERING TICKETS

1. Pick your films using the online film guide.

2. Advance ticket sales begin at 12 pm (noon) on Saturday, March 17, and continue through April 11, 5 pm. Ticket orders may be placed in person at the Festival Box Office, or online at www.wifilmfest.org. Fax orders have been discontinued. At busy times, the Festival Box Office may not be able to accept phone orders. You may send an order by mail, but if tickets are no longer available for your selections, the Box Office will substitute vouchers (see “What’s a Voucher?” below).

3. Cash, check, or credit card (Visa or MasterCard) accepted. All sales are final (although individual tickets can be exchanged at the Box Office through March 29). No returns, refunds, or replacements for lost tickets. No refunds for vouchers.

4. Online orders placed by 5 pm, Thursday, April 5 will be mailed. Orders received April 6 to 11 will be held for Will Call pick up at the Festival Box Office.

WHAT’S A VOUCHER?

A voucher is like a coupon that can be exchanged for a film ticket. You may get vouchers if the first- and second-choice films on your order form are sold out when your order was placed. No refunds are given for vouchers, but you may give them to family and friends!

Vouchers can be exchanged for “real” tickets, printed for a specific date and time of a film program. You can make an exchange at the Festival Box Office through Wednesday, April 11, or the box offices of the Festival theaters during the Festival (April 12 to 15). Vouchers themselves are not good for entry into a theater, nor do they guarantee you a seat – you must first exchange them for a real ticket.

If you want to add vouchers to your order, go to the film guide under "V" and find the listing among the film titles.

DAY-OF-SHOW TICKET SALES

Yes! You can get tickets to films on the day of the show! (Usually.) During the Festival, tickets are only sold at the individual theaters, not at the Festival Box Office in the Memorial Union (that’s open for Will Call pick-ups only). Tickets are available at the theater where the film will be shown, only on the day of the show. For example, if you want a ticket to a Saturday night film at the Bartell Theatre, you can buy that ticket at the Bartell only, on Saturday only (not at the Orpheum, and not on Friday). The individual theater box offices open an hour before the first film of the day at that theater.

Cash or vouchers are accepted for at-the-door ticket sales (sorry, no checks or credit cards). Quantity depends on availability.

RUSH TICKETS

Want to see a sold-out show? You can! (Usually.) A film is sold out when all of the tickets allotted for advance purchase have sold. We set aside a few tickets for filmmakers and these might not all get used. Many people buy tickets and may be unable to come to the show. This means an open seat that can be filled right before the start of the film. (This is why ticket-holders must arrive at least 15 minutes before a show to have a guaranteed seat.)

Each theater has a rush-ticket line that is separate from the ticket-holders line. If you would like to see a film and no tickets are available at that theater’s box office, join the rush-ticket line (ask a volunteer where to stand). It’s wise to come about a half-hour before the start of the show, but it depends on how popular that film is. When all the ticket holders have been seated, we’ll count up how many empty seats there are in the theater, and start selling last-minute seats to those people waiting in the rush-ticket line.

Cash or vouchers may be used to buy rush tickets. Having a voucher is not a guarantee of a seat or preference in line; it’s just used in lieu of cash. The number of rush tickets available depends on the number of empty seats for that show. Limit two tickets per patron. First come, first seated.

All tickets sold at the individual theater box offices, including rush tickets, are $7 general and $4 student. Students should bring their school ID.

IMPORTANT DETAILS

To guarantee admittance, ticket holders must arrive 15 minutes prior to show. Available seats will be filled at curtain time. Latecomers with tickets are not guaranteed admittance.

All tickets sales are final. No refunds or replacements for lost tickets.
No refunds for vouchers.

Specific film tickets can be exchanged in person only through April 11 at the Festival Box Office at the Wisconsin Union. Absolutely no film ticket exchanges after April 11.

Many festival films are not rated. Viewer and parental discretion advised.

Festival Box Office / Will Call location:
Annex Room, 2nd Floor,
Memorial Union
800 Langdon St.
Madison, WI 53706

608-265-2933

BOX OFFICE HOURS:
Saturday, March 17 through Wednesday, April 11

Monday & Tuesday: noon to 8 pm
Wednesday through Saturday: noon to 5 pm
Sundays: Closed

Will Call: During the Festival, the Box Office will be open for Will Call ticket pick-ups only. No film tickets are sold at the Box Office during the Festival dates of April 12 to April 15, sales are only at the Festival theaters.

Will Call hours during the Festival:
Thursday, April 12: noon to 9 pm
Friday, April 13: noon to 9 pm
Saturday, April 14: 10 am to 6 pm
Sunday, April 15: noon to 6 pm